Privacy Policy

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Privacy Policy Statement

At POMG, we are committed to protecting the privacy, confidentiality, and security of all customer information collected through our online pharmacy and digital platforms. We understand the sensitive nature of healthcare and pharmaceutical transactions and maintain strict safeguards designed to protect personal, medical, and financial information in accordance with applicable federal and state laws.

Information We Collect

We may collect personal information including, but not limited to:

Name, address, phone number, and email address

Date of birth and government-issued identification where required

Prescription and healthcare-related information

Payment and billing information

Ordering history and customer service communications

Technical data such as IP address, browser type, device information, and website usage analytics

Use of Information

Collected information is used solely for legitimate business and healthcare purposes, including:

Processing and fulfilling prescription and non-prescription orders

Verifying prescriptions and regulatory compliance requirements

Communicating order updates, recalls, safety notices, or customer support matters

Preventing fraud, unauthorized transactions, and abuse of services

Improving website functionality, user experience, and operational performance

Maintaining compliance with applicable pharmaceutical, healthcare, DEA, FDA, HIPAA, and state regulatory requirements

Information Protection & Security

We maintain administrative, technical, and physical safeguards designed to protect customer information from unauthorized access, disclosure, alteration, misuse, or destruction. Security measures may include:

Encrypted data transmission and secure payment processing

Restricted internal access controls

Secure data storage environments

Routine cybersecurity monitoring and system maintenance

Employee confidentiality obligations and compliance training

Sharing of Information

Customer information is never sold to third parties. Information may only be disclosed when necessary to:

Licensed pharmacies, healthcare professionals, or fulfillment partners involved in processing orders

Payment processors and secure technology vendors supporting operations

Government agencies or regulators where disclosure is required by law, subpoena, court order, or regulatory obligation

Protect the rights, safety, and integrity of customers, patients, and company operations

Cookies & Website Analytics

Our website may utilize cookies, analytics tools, and related technologies to improve user experience, monitor website performance, and enhance security. Users may adjust browser settings to limit or disable cookies; however, portions of the platform may not function properly if disabled.

Customer Rights

Customers may request access to, correction of, or deletion of certain personal information where permitted by applicable law. Requests regarding privacy concerns or data handling practices may be submitted through our designated compliance or customer support channels.

Regulatory Compliance

Our operations are conducted in alignment with applicable healthcare and pharmaceutical privacy standards, including relevant portions of HIPAA, DEA regulations, FDA requirements, state pharmacy regulations, and applicable consumer protection laws.

Policy Updates

This Privacy Policy may be updated periodically to reflect operational, legal, regulatory, or technological changes. Updated versions will be posted on the website with the effective revision date.

Contact Information

Questions regarding this Privacy Policy or data protection practices may be directed to the company’s compliance department through the contact information provided on the website.

POMG, Inc

401 W. Morgan Road

Ann Arbor, Michigan 48108

phone: 734-882-2696